Thank you for choosing our services. We understand that plans can change, which is why we offer the flexibility to cancel your subscription. To ensure complete customer satisfaction, we have implemented a refund policy that allows cancellation within the first 15 days from the date of purchase.
If, for any reason, you decide that the purchased subscription does not meet your needs, you have the option to cancel it within the first 15 days of purchase. To initiate the cancellation process, please contact our customer support via email or phone, providing the necessary details to identify your subscription.
If the subscription is canceled within this 15-day grace period, we will refund the full amount paid without any additional questions. The refund will be processed within [number] business days, using the original payment method used for the subscription purchase.
Please note that after the expiration of the 15-day period from the date of purchase, refunds are no longer possible. However, you can still cancel the subscription at any time to stop automatic renewals. The cancellation will prevent any future billings and will stop access to the subscription services at the end of the current billing period.
To cancel the subscription, please access your account on our platform or directly contact customer support. You will need to provide the name and email address associated with the account, as well as the subscription number you wish to cancel.
If you have additional questions about the cancellation or refund process or if you need assistance in managing your subscription, feel free to contact our customer support. Our team is here to ensure that your experience with our services is as pleasant and seamless as possible.
Contact:
Email: office@projectmedia.ro
Phone: 0747025087
